Cell phones at work can affect health, food safety, productivity and customer service. Harmful viruses are found on phones and other objects. Understanding how to prevent viruses is crucial to the health of your families, customers and fellow team members. I find it surprising how lax phone use policies seem to be. Using the phone …

The Food and Drug Administration, using data from the Centers for Disease Control, has identified certain food code violations that are linked with foodborne illness. Here are Thornhill Training’s top 10 found in Texas. Are your employees aware of these risky practices that can result in foodborne illness and cost your restaurant its permit and …

During inspections it’s common for health inspectors to ask food handlers questions about their tasks and how are things done. When a health inspector speaks directly to employees they tend to get nervous or even freak out like when being pulled over by a police officer. When anxious it’s easy to answer questions incorrectly or …

  Sooner or later you will work with a bad, bored or burned-out manager and it seems even more common in foodservice. They’re the ones that are in a rut, overwhelmed, not taking the time to properly hire and train employees and avoiding change. Those in foodservice know it takes hard work, it’s challenging, no …